Support
Shipping
Pieces are made to order rather than produced into a warehouse, so allow production time in addition to transit.
Rates
Shipping is calculated at checkout based on your delivery address. Orders over $125 CAD ship free.
Where orders ship from
Orders are currently produced and fulfilled by our production partner in the United States. This is where the garment itself is made and shipped from, and may change as the brand grows.
Destinations
Enter your address at checkout to see whether we currently ship to you and what it will cost. If your country isn’t offered there, we don’t ship there yet.
Timing
Because pieces are made to order, production takes some time before a carrier picks it up — an estimated delivery window is shown at checkout before you pay.
A chapter released as a numbered run may ship together once the run closes rather than as individual orders are placed. Where that applies, it is stated on the product page.
Duties and taxes
Orders shipped outside Canada may attract duties or import taxes on arrival. Where they apply, those are set by the destination country and are the recipient’s responsibility unless stated otherwise at checkout.
Tracking
Tracking is emailed as soon as the carrier accepts the parcel. If tracking hasn’t moved for several days after that, contact the studio and it will be chased.